Landlord Information

Why use our team to Manage your property ?

When you are deciding to Invest in Property you certainly want peace of mind that your most valuable asset is being looked after by competent, trained and qualified professionals working under systems and procedures that are industry accredited “Best Practice”. You want to know your rent is paid on time, regular inspections are conducted on your property, maintenance is being attended to, rents are being reviewed for increases and your property is well managed and ultimately appreciating in value. Please don’t leave this to chance. Maximise your returns and minimise your risks by engaging The Property Management Team at First National Real Estate Ararat.


What is a property condition report?

This is a report that is compiled at the commencement of a tenancy prior to your tenant moving into the property. This report outlines the condition of the property at the commencement of the tenancy and is used when the tenant vacates to ensure that the property is left in the same condition.

This is the last inspection carried out as soon as possible after the end of a tenancy, when the tenants have returned their keys. The Property Condition Report is used at this inspection and each item is checked off to make certain that the property is in the same condition as when the tenant took possession. It is at this inspection that any items that need to be rectified by the tenant are identified.


What is a Routine Inspection?

Routine inspections are conducted after a tenant takes possession of the property and are conducted every four months. These inspections are essential to ensure that your property is being maintained to an acceptable standard and to identify any maintenance that may be required. A copy of the routine inspection report is forwarded to you after each inspection and should it be necessary, a member of the Property Management Team will contact you to discuss items noted on the report.


What is a National Tenancy Database check?

National Tenancy Database checks should be conducted on all tenants applying for a property through First National Real Estate. Your property manager has access to over 1.5 million files that relate to how tenants have maintained their last rental property. This information has been supplied by thousands of real estate agents and approved property managers around Australia to help maximise your investment and minimise loss due to a tenant's failure to honour their lease agreements.

The information that is available to property managers includes, recommended tenants, current tenant listings, previous tenant listings, irregular payment history, tenants who have broken conditions of a lease, unpaid court orders, outstanding monies in excess of bond, tenants that have vacated premises without notice and tenancy checks conducted by other agents and property managers,

Your property managers wish to offer te protection that this service provides and is prepared to supply the extra time and administration of this service. The small cost of the enquiry must be seen as an extra charge on normal letting costs and will be listed as a separate charge on your statement / invoice.

This service can greatly reduce your chances of getting a tenant with a previous bad rental history.



What happens when a tenant stops paying rent?

When a tenant falls behind in their rental payments they are issued with a notice of breach advising them that they are behind and requesting that they rectify the problem. If this is not done within the stipulated time period then a termination notice is issued requiring that they vacate the premises.


How do tenants pay their rent?

Tenants have several options to pay their rent, leaving no excuse for late payments.
- In person at the Bendigo Bank.
- Centrelink/ Centrepay
- Internet Banking through their chosen financial institution
- Direct debit from their nominated bank account, we will supply the tenant with our account details to arrange an automatic transfer.


When does the rent money get paid into my account?

At the start of every month all monies held, unless instructed otherwise, is paid to you by way of direct debit to your nominated bank account or by cheque. A statement is issued at the same time outlining the debits and credits for that month.